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MK: 01908366899 Luton: 01582551517

sales@masumin.co.uk

Open Monday to Saturday!
Book my Car 01908 366899

FAQ

How long will it take to complete the repairs?

We try to complete most repairs the same day. If this is not possible, we will communicate with you as soon as possible.

How much will it cost?

All repairs are priced according to the labour involved, cost of parts and the model of vehicle. You can take advantage of our FREE Membership scheme that will give you 10% Discount on ALL Parts (excluding special orders). Click here for more information,

Is there a charge to check out my car?

Depending on what the issue is, we charge diagnostics from £30. If the issue is minor, we do not charge. If the issue is significant enough for us to spend considerable amount of time troubleshooting, then the charges will apply.

Do I need an appointment for a repair?

Yes, all our bookings are appointment based. If you need a repair urgently, kindly call us on 01908366899 and we may be able to fit you in on the same day.

What credit cards do you take?

We take all types of payment methods except American Express. Payment can be done via Cash, Card or Bank Transfer.

Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future. Visit our 'Service' Page for more information.

What will happen if I don't have the repairs done right now?

Delayed maintenance and postponing the repair will affect the performance of your vehicle. In the long run you will accumulate the cost of maintenance as there will be a knock on effect with damage to other parts. It is IMPORTANT your vehicle gets the attention required.

What is an MOT?

MOT is an annual vehicle check regulated by the DVLA. This is a mandatory check that ensures the vehicle is roadworthy, safe and environmentally friendly. Click here for more information.

When is the earliest I can book my MOT?

MOT can be booked 29 days before the date of expiry. If you are not when your MOT expires, or would like to set up MOT reminders, click here.

Can you remind me when my MOT is due?

MOT reminders are very simple. You can sign up to the free MOT Reminder Service via the DVLA. Click here to set up your reminder.

What quality of parts are used for my vehicle?

We ensure all our brands are of good quality, affordable and certified by the ISO standards.

ISO standards are Internationally agreed by experts taking into account various factors including; Quality Management, Health and Safety, Environment and Energy retention.

Visit our Brands page for more information.

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