Vehicle Booking Form

Note: Please note that the date and time you requested may not be available.

Communication Preference

We would like to send you MOT and Service reminders. We will also send occasional promotional emails. We make sure not to spam your inbox.

Yes! Please email me so i can get discounts!I would not like to receive any emails

Where is the wheel locking key?

If we need to remove your wheels, we require the wheel locking key if the vehicle has one. If the vehicle doesn't have one, please select 'Not Applicable'

—Please choose an option—Not applicableIn the bootIn the glove boxIn the centre consoleOn the passenger seat

Diagnosis Policy

Tick if the vehicle is booked for Diagnosis

Vehicle Diagnosis Policy

(If your vehicle is in for Diagnosis, please read and select the appropriate option)
Where applicable, the company will charge to diagnose a fault as time and equipment will be used by our mechanics to determine the fault. This charge is non-refundable regardless of the outcome. Unfortunately due to the complexity of the vehicle and the fault in question, the company can not guarantee accurate diagnosis even where high tech equipment is used. In the rare event where diagnosis is not accurate and doesn’t resolve the fault, the company will not accept liability for any further costs nor will a refund of labour, parts and diagnostic charge be accepted. All our mechanics are professionally qualified and will diagnose to their best of knowledge. In most cases we resolve the queries with little difficulty.

If a customer produces a diagnosis report from a third party, the company can produce an estimate and repair the vehicle according to the report; however the company will not be liable for the inaccuracy of the report. The company will also not take any responsibility or liability should the fault not be resolved.

Likewise, if a customer insists they know what the fault may be, or prefer not to have diagnostics prior to any work done, the customer will take full responsibility and liability should the fault not be resolved.

You would like to Masumin motor spares to run a diagnosis report at an additional charge (if applicable)You know the fault is OR you have obtained an independent report/opinion that you would like us to use and repair